Synchrony Financial — Thirteen Months Ended July 31, 2026 Earnings Summary

Financial Performance

• Period-end loan receivables increased from $100.2 billion as of July 31, 2025, to $102.6 billion as of July 31, 2026.
• Average loan receivables, including held for sale, rose from $99.7 billion in July 2025 to $101.9 billion in July 2026.
• The 30+ delinquency rate remained stable at 4.2% in July 2026 compared to 4.2% in July 2025, after peaking at 4.7% in February 2026.
• Net charge-off rate decreased to 4.7% in July 2026 from 5.1% in July 2025, following a peak of 5.8% in February and March 2026.
• Adjusted net charge-off rate was 4.9% in July 2026, down from 5.1% in July 2025, after reaching 5.8% in February and March 2026.
• Loan receivables held for sale were $0.2 billion in July 2025, $0.2 billion in August 2025, and $0.2 billion in September 2025, but were $0 billion for all months from October 2025 through July 2026.

Other Key Points

• The table provides monthly charge-off and delinquency statistics for the thirteen months ended July 31, 2026.
• Charge-offs are executed on varying cycle dates within each month, which can cause monthly variations in charged-off amounts independent of portfolio performance.
• The adjusted net charge-off rate is a non-GAAP financial measure that includes a recovery adjustment to allocate recoveries evenly across the three calendar months of each quarterly reporting period.
• Consumer credit card loan receivables represent greater than 90% of total period-end loan receivables as of July 31, 2026.