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  1. Goldman Sachs22 min

    FedEx founder & chairman Fred Smith on transforming global logistics

    Fred Smith, David Solomon

    FedEx founder Fred Smith established a revolutionary hub-and-spoke logistics network grounded in military matrix management and the "People, Service, Profit" philosophy to scale operations globally while retaining key talent. Under his leadership, the integration of real-time tracking with a massive air and ground fleet enabled the company to handle approximately six percent of U.S. GDP and provide unique economic data insights into consumer trends. Today, Smith emphasizes that maintaining defensible competencies in artificial intelligence and digital transformation is critical for navigating the rapid market shifts that threaten legacy business models.