Interview, Podcast
a16z Podcast | So Where Are We on the 'S-curve' for PC Devices?
Recent Hardware Announcements
- Google launched the Pixel, marking its first direct entry into smartphone hardware manufacturing.
- Apple announced a new MacBook Pro featuring an upgraded design, new ports, and a touchscreen "Touch Bar" replacing the physical function keys.
- Microsoft unveiled the Surface Studio, a high-end all-in-one touchscreen desktop priced at $3,000–$4,200, and the Surface Pro.
Strategic Intent of Software Giants in Hardware
- Google's entry into hardware aims to fix Android ecosystem fragmentation and ensure timely software updates, addressing issues with VR support (Daydream) and high-end user experience.
- Benedict Evans notes Google's move is also driven by "reach" problems, noting that 95% of devices have Google Mobile Services but press and elites predominantly use iPhones.
- Microsoft and Google face inherent margin challenges entering hardware; software companies accustomed to 80–90% margins struggle to compete with hardware costs while maintaining profitability on $900 devices.
The PC Ecosystem and Innovation S-Curves
- Personal computers utilizing x86 architecture (Intel) have reached the "flat" top of their innovation S-curve, characterized by diminishing performance gains and slow iteration.
- Mobile architecture (ARM, iOS, Android) remains on the "upward" accelerating curve of the S-curve, with 900 million active iOS devices compared to 1.5 billion legacy PCs.
- Apple is currently "optimizing" the legacy PC curve (e.g., Touch Bar) while driving true innovation on the mobile curve (iOS/iPad).
- Microsoft is attempting to hybridize the legacy x86/keyboard-mouse interface with touch, a strategy that faces the "innovator's dilemma" of disrupting its existing ecosystem.
Technical and Design Decisions
- Touch Bar Implementation: Apple's Touch Bar utilizes OLED technology from the Apple Watch and provides incremental evolution rather than a paradigm shift; guidelines explicitly warn developers against relying on it as a primary UI element to avoid fragmenting the app ecosystem.
- Pricing Trends: PC prices are rising significantly ($3,000+ for high-end models) as manufacturers move toward premium, "mainframe-like" segments rather than competing on volume with cheap devices.
- Interface Transition: The industry is shifting from mouse/keyboard-based interaction to touch-based interaction; attempting to overlay touch onto a mouse/keyboard OS creates significant usability friction, as seen with Windows 8.
Workforce and Software Usage Trends
- The majority of the workforce (outside a core 50–100 million power users) spends less than half their time at a desk, driving a shift toward mobile-first software for sales, field work, and data entry.
- Industry verticals (e.g., dentistry, real estate) are transitioning from PC-based legacy software to cloud-connected, mobile-native applications (e.g., replacing paper records with iPads).
- Professional tools like AutoCAD and Adobe Creative Cloud target niche segments (approx. 7 million users), whereas broader productivity workflows are increasingly moving to mobile consumption and creation.
Forward-Looking Statements
- The PC market will continue to consolidate and expensive, mirroring the mainframe transition, while true growth and innovation occur in the mobile ARM ecosystem.
- Ecosystem fragmentation remains a critical barrier to high-performance VR and consistent developer support on Android.
- The "S-curve" of technology suggests that while new hardware announcements generate excitement, long-term value lies in the transition of the entire software and work paradigm to mobile platforms.