Interview, Fireside Chat, Podcast
a16z Podcast | The Internet Is Your Movement
Platform Adoption & Election Impact
- NationBuilder software powered 40% of national campaigns in the most recent US election, including four of the five presidential candidates (including President-elect Trump).
- Donald Trump secured the Republican nomination with zero support from mainstream press outlets (National Review, Fox News, Wall Street Journal).
- 99% of newspapers endorsed Hillary Clinton; despite this media dominance and Trump's outsider status, the mainstream media had "no impact" on the election outcome.
- Hillary Clinton spent eight times more on software than Donald Trump, a disparity that Ben Horowitz and Jim Gilliam characterize as evidence of disruption theory: high-cost legacy software created an opening for affordable, accessible alternatives at the low end of the market.
- The Republican National Committee and Democratic National Committees historically acted as gatekeepers for resources and voter files, often excluding "outsider" candidates or those who did not conform to party norms.
Disruption of Political Gatekeeping
- NationBuilder disrupted the political party monopoly by compiling a national voter file and offering it for free to any candidate, regardless of party affiliation.
- The company charges $29/month for software access but invites candidates to use the voter file for free even if they do not use NationBuilder's software.
- This approach removed the barrier of paying thousands of dollars to private vendors or seeking party "blessings" to access voter data, a critical factor in primary elections.
Campaign Strategy & Data Insights
- Hillary Clinton's Strategy: Described as a "technocratic campaign" heavily reliant on data and established Democratic Party culture; 100% of her TV ads mentioned Donald Trump.
- Donald Trump's Strategy: Relied on tapping into existing energy and intuition rather than traditional technocratic planning; only 10.2% of his TV ads mentioned Hillary Clinton.
- Outcome Analysis: Hillary Clinton received significantly fewer votes than Barack Obama did in previous cycles, while Trump's vote count was roughly equivalent to previous Republican nominees.
- Energy vs. Urgency: The Clinton campaign suffered from overconfidence and a lack of urgency, whereas Trump's base demonstrated "unusually rabid" energy that converted directly into donations, event turnout, and volunteers.
- Scottish National Party Case Study: Early adopters initially spent a year and a half failing to integrate technology; switching to NationBuilder allowed them to engage supporters online and triple membership in 2.5 months, contributing to a historic election win.
Market Trends: Money and Message
- While total money in politics has "flooded in," its return on investment has diminished as the ability to simply "buy attention" via advertising has collapsed.
- Success now depends on a resonant message that converts attention into tangible actions (donors, volunteers, turnout) rather than passive viewership.
- The rise of "outsider" candidates suggests a shift away from winning via party endorsement, media inducement, or sheer capital dominance.
Future of Governance & Leadership
- Gilliam predicts a "massive transformation" where the concept of nations will expand from 250 to "250 million," allowing people to align with ideological communities rather than geographic borders.
- Current election systems are described as "crude" majority-rule mechanisms that foster conflict rather than understanding or solving shared problems.
- Gilliam anticipates a shift toward decentralized, participatory governance models enabled by the internet, blockchain, and new leadership tools that allow individuals to solve problems without relying on government infrastructure.
- Example of Decentralized Action: A group of 20–25 people in Hawaii self-organized to repair a washed-out beach bridge in eight days using donated equipment, rendering the government's $8 million, multi-year proposal obsolete.
- NationBuilder positions itself as "leadership software" for any cause, enabling individuals to mobilize thousands of people without running for elected office.
Social & Cultural Implications
- The internet initially promised to break cultural bubbles (e.g., Gilliam's escape from an evangelical bubble), but humans now tend to use technology to reinforce echo chambers and balkanization.
- There is a growing fear that the internet's ability to reflect user desires is creating a fragmented society where "nobody talks to each other outside of their circles."
- Gilliam argues that true progress requires "intentionally" creating new models and narratives to bridge divides, as online discourse currently makes deep understanding "impossible."
- The company has faced internal challenges and emotional friction among employees who hold diverse political views regarding the election of President-elect Trump, reinforcing the mission of serving all sides equally.
Forward-Looking Statements
- The transition to a new era of governance will be "extraordinarily messy and painful" but ultimately leads to greater individual freedom and opportunity.
- Existing political institutions will become "less and less relevant" as new, leader-driven systems emerge to solve community problems.
- A spike in signups for the "runforoffice.org" platform indicates rising energy among 500,000+ potential candidates in the US to engage directly in the process.
- Gilliam asserts that "everything that exists in the world was created by somebody," encouraging leaders to stop fighting existing realities and instead build new models that make old systems obsolete.