Fireside Chat, Interview
Caryn Seidman Becker: Biometrics and the Future of Identification Technology
- Biometric identity verification is expected to see increased adoption over the next few years as physical items like driver's licenses and credit cards are replaced by individuals as their primary form of identification.
- Over a timeframe of five to seven years (60 to 84 months), customers are predicted to no longer need physical wallets or cards due to security and friction concerns, with voice recognition potentially enabling service summoning without physical devices.
- Facial recognition technology is improving but is currently considered less robust than fingerprints or iris images, which are expected to remain the most proven biometric methods long-term despite the acknowledgement that no system is foolproof.
- Clear has launched biometric boarding in 20 airports and is transitioning from fingerprint-based to facial recognition technology for biometric bag drop services.
- Plans include launching biometric boarding pass partnerships with Delta and implementing facial recognition ticketing with Major League Baseball in sports stadiums this year.
- Every industry and company is anticipated to need to establish public-private partnerships to manage the sector disruptions caused by technologies such as autonomous vehicles.
- The industry is expected to shift from manual physical document comparisons to daily digital identity verification processes that have improved significantly over the past two years.
- As technology evolves, increased collaboration and inquiry are anticipated between government bodies in Washington and various industries to ensure appropriate regulation.
- Clear maintains a policy of not selling or sharing data, focusing instead on securing customer data and protecting privacy to sell verified experiences.