Panel
Digital Health Technology and Solutions
Milken InstituteSteven Krein, Katie Agarwal, Matthew Stoudt, Sara Wajnberg, Joel White, Sarah Weinberg, John Birch, George Masregas, Lucia Savage, Hoyt Morgan, Paul Anthony, Lisa Fitzpatrick, Mike Goodman
Macro Trends & Market Context
- Five converging macro conditions are transforming global healthcare: changing business models driven by the Affordable Care Act (and global equivalents), the urgency of chronic disease and aging costs, the "golden age" of entrepreneurship, an abundance of digital health sensors (e.g., Apple Watch), and a resulting global influx of capital.
- Venture capital, private equity, and corporate investment in digital health have increased 10x annually since 2010, with 2019 projected to surpass previous records.
- Innovation funding has decentralized, moving beyond traditional hubs like Silicon Valley and Boston to cities worldwide, creating a global ecosystem for sharing best practices.
- StartUp Health is tracking 10,000 startups globally with a 25-year mission to fund "health moonshots" including cancer elimination, women's/children's health, and longevity.
- The US consumes 85% of the world's opioids despite representing only 5% of the population, driving demand for non-pharmacological alternatives.
- Private sector telehealth adoption has risen to 90% of large employers, yet Medicare spending on digital health remains stagnant at approximately 1%.
Company Profiles & Strategic Pivots
- Oscar Insurance (Sarah Weinberg, SVP Product): Launched in 2014 following the ACA to offer consumer-centric, tech-enabled individual and small employer coverage; expanding into Medicare Advantage in 2020.
- Leverages wearable integration (Apple Health, Google Fit) for step-tracking rewards and aims to become a marketplace for member health technologies.
- Faces regulatory hurdles requiring redundant user instructions (e.g., pop-ups for intuitive search bars) that conflict with streamlined UX design.
- Maven Clinic (Katie Jackson Maragorwal, SVP Ops & Finance): A B2B digital clinic for women and families, shifting from direct-to-consumer to employer-sponsored models to navigate state-level telemedicine laws.
- Utilizes a network of 1,200 providers (OB-GYNs, lactation consultants) to support the fertility-to-return-to-work continuum.
- Developing remote monitoring tools (e.g., abdominal patches for contraction monitoring) to enable proactive care management.
- Applied VR (Matthew Stout, CEO): Develops scalable VR solutions for non-pharmacological pain management, replacing $100,000, 50lb legacy hardware with consumer-grade headsets.
- Focuses on chronic pain (affecting 100M people in the US) by addressing comorbidities like anxiety and sleep issues rather than single indications.
- Prioritizes home-based delivery to reduce resource utilization and aims to secure reimbursement for physician-prescribed therapeutic use.
- Horizon Government Affairs (Joel White, President): Represents a coalition of 75 organizations (startups, enterprises, patient groups) advocating for policy reform.
- Notes that while 21st Century Cures Act introduced "MedTech Pre-Cert," regulatory processes remain misaligned with software development lifecycles (3-6 months).
- Plans to launch a "startup policy incubator" to bridge the gap between tech innovation and federal regulatory frameworks.
Key Challenges & Obstacles
- Regulatory Fragmentation: Telemedicine providers must navigate 50 different state licensing boards, creating significant friction and compliance costs; some regulations (e.g., paper-only patient surveys) persist despite available technology.
- Reimbursement Models: Payers often demand cost equivalence to existing treatments (e.g., opioids) rather than valuing outcome-based improvements or resource reduction.
- Data Interoperability: Current data standards (HIPAA, EHRs) suffer from fragmentation and poor data quality ("garbage in"), with institutional incentives to hoard data rather than share.
- Misaligned Incentives: Investors focused on IP/patents struggle with digital therapeutics, where defensibility relies on execution and data network effects rather than traditional proprietary molecules.
- Adoption Friction: While device costs and form factors are improving, the transition from clunky legacy hardware to consumer-grade wearables still presents user experience barriers.
Future Outlook & Initiatives (Next 12-24 Months)
- Oscar: Expanding into 9 new states and 14 cities; utilizing $375M from Alphabet to enhance technology capabilities and consumer experience.
- Applied VR: Launching a chronic pain application using bio-data integration; securing payer relationships and achieving FDA clearance for new products.
- Maven: Launching "Maven Milk" (breast milk shipping) and expanding remote monitoring capabilities for high-risk pregnancies and return-to-work transitions.
- Horizon Government Affairs: Prioritizing opioid policy reform to address information asymmetry and prescriber/patient history visibility; rebranding to reflect expanded scope.
- Regulatory Shifts: Anticipated information blocking rules aimed at prohibiting data hoarding; FDA moves toward risk-based pre-certification pathways for lower-risk software.
Panel Consensus on Key Themes
- Individualization: The future of healthcare lies in empowering consumers with personalized data and choices, moving away from one-size-fits-all models.
- Collaboration: Success requires unprecedented alignment among payers, providers, regulators, and startups to create value-based ecosystems.
- Friction Reduction: The primary metric for success is the continuous elimination of regulatory, technological, and administrative friction to enable scalability.
- Equity: Efforts are underway to ensure digital health tools are accessible to low-income and Medicaid populations through hybrid human/digital engagement models and cross-device compatibility.
- Data Standards: The industry requires a unified, risk-based approach to data standardization (e.g., FHIR APIs) to enable interoperability without stifling innovation.