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Interview, Fireside Chat

Geoff Lewis: Why I Put $200M into Rippling; Uncapped Notes; "Compound Startups" | 20VC #933

Relationship History with Parker Harris

  • Jeff Lawson first encountered Parker Harris (Parker) in 2012 through his co-founded company Sigfig, where Parker had been fired; Lawson felt the pitch lacked "power plant energy."
  • Lawson later reviewed Rippling (Parker's second venture) in 2012, identifying Parker as a "power plant" entrepreneur but declining the seed investment due to intense competition from other Silicon Valley VCs.
  • As Zenefits (Parker's subsequent venture) faced internal turmoil in 2017, Lawson began rebuilding rapport with Parker to prepare for his own fund's launch.
  • Bedrock Capital closed its first fund in 2018; their initial outreach to Parker occurred just after Rippling had already closed its seed round, missing the window by a few months.
  • The relationship spans a decade of interactions, evolving from missed early opportunities to a strategic partnership across multiple financing rounds.

The "Narrative Violation" Thesis

  • Parker Harris self-identifies as a "narrative violation," a trait Lawson cites as the first reason for his investment conviction.
  • Lawson defines a "narrative violation" as a transcendent entrepreneur with a massive life's work vision driven by an "extra motivator" of vengeance or being wronged.
  • Historical examples of this trait include John D. Rockefeller's vengefulness and Steve Jobs' return to Apple after being ousted.
  • Lawson notes that while he has overcome his own feelings of vengeance through therapy and ancient beliefs, he recognizes the irrational, brute-force power it provides entrepreneurs.
  • For Lawson, the key differentiator is not just the life's work vision, but the "vengeance" element that fuels the entrepreneur's refusal to stop until a massive company is built.

The "Compound Startup" Business Model

  • Rippling is characterized as a "compound startup," aiming to become the universal "employer of record" for SMBs, mid-market, and upmarket segments.
  • The business model relies on a suite of pseudo-decentralized internal teams building multiple products that create a flywheel effect.
  • Customer upgrade rates are described as "astronomical," with clients rapidly adopting new products within Rippling's suite upon renewal.
  • Bedrock Capital co-led Rippling's Series D round, quadrupling their position in the company earlier in the year discussed.
  • The core value proposition allows businesses to flatten their G&A curve, reducing administrative costs and headcount while increasing operational efficacy.
  • Lawson identifies Rippling's potential to become the "AdWords for SaaS," leveraging the company's ownership of the "employee graph" to dictate how business software is distributed.

Investment Strategy and Capital Deployment

  • Bedrock invested in Rippling immediately after the Series A in 2019, believing in the long-term vision before the company's full product roadmap was articulated in March 2022.
  • The firm rejected the standard VC truisms of "you can only lose one time your money," instead focusing on companies where the preferred stack grows linearly or sub-linearly to revenue.
  • Rippling's preferred stack is described as "extremely small" relative to its nine-figure ARR and massive ambition, minimizing capital loss risk for investors.
  • Bedrock returned a 10x+ life-to-date multiple from Bitcoin and Ethereum investments in Fund 1 but did not distribute these proceeds; instead, they recycled the capital into Rippling.
  • The Firm allocated approximately 20% of the combined capital from Funds 1, 2, and 3 to Rippling, demonstrating extreme capital concentration.
  • The decision to recycle profits rather than distribute them was driven by the realization that LPs did not prioritize cash returns from a 2018 vintage fund as much as maximizing long-term multiples.

Operational Decisions and Setbacks

  • Bedrock initially attempted to lead Rippling's Series A in 2019 but was outbid by approximately $100 million due to the company's flawless fundraising management.
  • To avoid overpaying in future rounds where valuation is priced to "absolute perfection," Bedrock broke its "no uncapped notes" rule and entered via an uncapped note to secure a lower effective price.
  • Bedrock never leads formal financing processes now; they instead catalyze rounds for companies they cannot compete in during the formal bidding phase.
  • During the onset of the COVID-19 pandemic in February 2020, Bedrock engaged in "analysis paralysis," fearing that an SMB-focused Rippling would overpay if the company couldn't expand to mid-market.
  • Bedrock attempted to renegotiate their Series B investment price with Parker during the lockdown but were "kicked to the curb" after Parker rejected their lower offer.
  • Following the Series B rejection, Bedrock opportunistically purchased significant preferred secondary shares at various junctures over several years.

Market Outlook and Growth Stage Strategy

  • Bedrock's unique macro view in late 2021 projected a crash in growth-stage valuations followed by a migration of capital to early-stage seed and Series A rounds.
  • Contrary to the market trend of fleeing growth, Bedrock doubled down on Rippling in Series D (February 2022) because they identified it as the single best "private growth stage asset" with a path to 10x returns.
  • Lawson argues that growth investing remains viable for those who can underwrite "life's work entrepreneurs" who are unlikely to stop regardless of macroeconomic conditions.
  • The firm traded out of Bitcoin and Ethereum via Fund 2 before the crash, using the proceeds to fund the Rippling Series D without needing to raise new capital.
  • Bedrock's conviction was based on the belief that Rippling would be a "table stakes" investment even in a worst-case scenario, ensuring capital preservation.

Risk Assessment and Company Culture

  • The primary barrier to Rippling's 10x outcome is internal scaling risk, specifically managing the "compound startup" structure with decentralized teams.
  • Parker Harris mitigated this by hiring Matt McGinnis (a college friend and proven founder) as COO, adding significant operational credibility to the executive team.
  • Rippling is noted for having an unusually high density of former founders on its team, creating a culture of resilience and a "chip on the shoulder" mentality.
  • This culture of "survivors" who have faced skepticism and difficulty ensures the team remains driven to build a massive company.
  • Lawson asserts that no other company is capable of out-executing Parker Harris in the workforce management market.

Macroeconomic Impact on Rippling

  • Current macro trends, including layoffs and cost-cutting pressures, are viewed as positive for Rippling due to its ability to help clients "do more with less."
  • The platform offers tangible time and headcount savings, such as onboarding new employees in under five minutes, which is critical during economic downturns.
  • Lawson is not concerned about a potential "Great Depression 2.0," arguing that the need for workforce management tools remains fundamental regardless of recession.
  • While acknowledging that widespread layoffs could negatively impact enterprise SaaS generally, he believes Rippling's value proposition aligns with the market demand for efficiency.
  • Lawson concludes that as a VC, one must maintain a balance of healthy pessimism about the macro environment while maintaining inherent optimism about human agency and entrepreneurship.