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Conference Presentation, Fireside Chat, Interview

Jim Hackett: President and CEO of Ford Motor Company

  • Career Trajectory and Leadership Philosophy

    • Jim Hackett served as CEO of Steelcase from 1991 until his retirement in 2014, following a tenure at Procter & Gamble.
    • Hackett joined Ford as President and CEO in 2017, citing a "service to employees" mindset aligned with Bill Ford's vision rather than automotive enthusiasm.
    • His core leadership principle is defining a clear "point of view," a lesson he accelerated learning on after initially taking years to realize the CEO's role requires immediate clarity.
    • He emphasizes integrity as the center of leadership, influenced by coach Bo Schembechler's story of rejecting a job secured via cheating.
  • Strategic Alliances and Industrial Capacity

    • In January 2019, Ford announced a global alliance with Volkswagen to co-develop commercial vans and medium-sized pickups.
    • The partnership leverages a combined vehicle platform of approximately 18 million units annually to share costs for autonomous and electric technologies without merging corporate structures.
    • Hackett views the automotive industry as being in an "S-curve shift," where incumbents must abandon the virtues of the internal combustion engine era to compete in a software-defined future.
    • The company faces over $100 billion in five-year capital commitments, necessitating strategic alliances to avoid over-investment in de-commoditizing parts of the supply chain.
  • Electric Vehicles (EV) and Environmental Strategy

    • Ford projects EV sales will reach 25–30% of global volume within the next five to eight years, up from less than 4% in 2019.
    • The company has adopted a "propulsion portfolio strategy," offering hybrids, internal combustion engines, and electrics across popular platforms like the F-150 rather than mandating full electrification immediately.
    • Ford aims to achieve carbon neutrality in 12 years to meet Paris Accord standards through a mix of technologies rather than 100% electric reliance.
    • Hackett notes that "well-to-wheel" emissions currently favor gasoline in many regions due to power plant pollution, though this dynamic changes with natural energy production.
  • Autonomous Technology and Future Mobility

    • Ford has launched a startup joint venture with Volkswagen specifically to develop autonomous driving technology at the "edge" before integrating it into owned vehicles.
    • Hackett disputes the prediction that consumers will abandon vehicle ownership, citing behavioral economics regarding the human need for control and freedom.
    • The company is developing "Ford Pass" app capabilities to allow remote vehicle control, including starting the engine and opening garage doors via geolocation.
    • Hackett identifies autonomy as a system impacting a $11 trillion logistics infrastructure, predicting future shifts where goods move as self-driving objects rather than static piles.
  • Corporate Culture and Historical Context

    • Henry Ford is characterized by Hackett as the "ultimate disruptor" who would likely embrace current technological shifts rather than cling to historical vertical integration.
    • Ford remains one of the few U.S. automakers to avoid bankruptcy during the 2008 financial crisis, maintaining a unique family-controlled independence.
    • The company retains a multi-generational workforce, with many third and fourth-generation employees fostering deep loyalty to the brand.
    • Hackett draws a parallel between Ford's environmental history and his own experience at Steelcase in pioneering environmental sensitivity within industrial manufacturing.
  • Personal Insights and Biographical Details

    • Hackett is the youngest of four brothers, raised in a competitive Irish Catholic household where he served as the peacemaker.
    • He played football at the University of Michigan under Bo Schembechler before joining P&G in 1977.
    • As a 39-year-old executive, he previously declined a startup venture at Steelcase before eventually accepting the CEO role after an external candidate failed.
    • When asked for advice to his 39-year-old self, he reiterated the importance of quickly establishing a clear point of view as a leader.
    • Hackett cites Martin Luther King Jr. as the historical figure he would most like to meet to understand the compulsion to stand in service of others.