Fireside Chat, Conference Presentation, Keynote
Watch Live: The Goldman Sachs Small Business AI Institute Townhall
- For 16 years, Goldman Sachs' "10,000 Small Businesses" program has supported small business owners, exceeding its original ambition to serve 10,000 businesses.
- The program's progress has accelerated: by the end of this year, it is projected to have served 20,000 small businesses nationwide.
- Goldman Sachs has committed $500 million to fund the next 10,000 graduates and expand access to capital.
- The initiative is launching the "Goldman Sachs Small Business AI Institute" to advance applied AI training and research tailored to small businesses.
- The new AI Institute is formed through partnerships with Anthropic, Google, Meta, and OpenAI.
- Surveys indicate that while the overwhelming majority of alumni have adopted AI, only 15% have meaningfully integrated it into core business operations.
- Current AI usage among small businesses is largely characterized by "helpful assistant" tasks, such as drafting emails, managing calendars, and tracking to-do lists.
- Deeper integration examples cited include automated waitlist email notifications for dental practices, video-to-quote conversion for moving companies, and reduced bid-generation times for HVAC contractors.
- The program aims to shift the narrative from experimental AI adoption to substantive operational integration.
- Alumni stories featuring both advanced AI integrations and emerging inquiries regarding AI applicability will be featured in an upcoming conversation with Goldman Sachs CEO David Solomon and NBC's Christine Romans.