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Jeff Sloan (Global Payments): Placing Multiple Bets on ‘Mosaic of Solutions’
Between 2013 and 2023, CEO Jeff Sloan transformed Global Payments from a legacy infrastructure firm into a $32 billion market capitalization cloud SaaS leader by executing a $21 billion merger with T-Systems and pivoting toward a software-first distribution model. This strategic evolution involved expanding technology spending from $300 million to over $2 billion annually to integrate payments with mission-critical verticals while correcting the post-Brexit investment misstep through a disciplined long-term governance framework. Looking forward, the organization leverages this scaled infrastructure to target the $125 trillion B2B sector and deploy generative AI for fraud prevention, aiming to replicate its consumer success in the undigitized half of the global market.