newsfilter.io

Sara Maldon

Showing 1–1 of 1 transcripts.

  1. RAISE Summit19 min

    AI Transformation Playbook: Practical Lessons from our AI-First Journey | Make | RAISE Summit 2026

    Sara Maldon

    Visual workflow automation scale-up Make transitioned to an AI-first entity over two and a half years by implementing a three-phase strategy that combined a dedicated "Samurai" transformation team with a mandatory quarterly "AI Bar" for all 300 employees. This structured approach increased internal AI agent usage from 16% to 96% and generated 23 successful projects in a single year, achieving a 70% success rate compared to the industry average of 5–10%. The initiative shifted organizational focus from debating adoption to executing context management, resulting in 73% of projects directly impacting core business KPIs across every department.