Sarah Casanova
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- Goldman Sachs14 min
Sarah Casanova: Chief Executive Officer, McDonald’s Holdings (Japan)
McDonald's Japan CEO Sarah Casanova, a 28-year veteran of the company, spearheaded a strategic turnaround that modernized 92% of its 2,900 locations to restore customer trust and drive revenue in the world's second-largest McDonald's market. Her leadership model explicitly connects diversity initiatives to business performance, leveraging the fact that women control half of consumer spending decisions while challenging female employees to overcome confidence barriers to secure promotions. Casanova further advocates for an inclusive management style that prioritizes continuous improvement and mentorship, asserting that effective leadership in her global industry requires adaptability rather than adherence to traditional masculine personas.