Accelerating the Healthcare AI Frontier: From Discovery to Patient Care

Summary

• HCLTech acts as a launch partner for Google Cloud's Gemini for healthcare to connect healthcare insights with actionable solutions.
• The partnership combines Google Cloud's multimodal and agentic AI capabilities with HCLTech's healthcare domain expertise.
• HCLTech has developed over 20 healthcare solutions and more than 100 enterprise agents built on Gemini, with select offerings planned for Google Cloud Marketplace.
• A dedicated Gemini Enterprise Business Unit launched in April 2026 to accelerate industry-specific agentic AI solutions.
• An AI Innovation Zone opened in Santa Clara, California, in June to allow clients to design, build, and deploy AI-driven workflows.
• The Adverse Event Case Intake Agent processes safety information from documents, emails, and audio, achieving 20% efficiency gains.
• Doctor Appointment Scheduling uses conversational AI to reduce booking time from five minutes to 30 seconds and increase patient appointments by 10-15%.
• Health Insights agents analyze medical reports, fitness metrics, and nutritional data to reduce content summarization time from 60 minutes to 30 seconds.
• MEDIRedact automates the identification and redaction of sensitive patient information, increasing efficiency by 30%.
• SmartBen AI converts complex benefits documents into structured coverage rules, reducing manual configuration efforts by 30%.
• iOnboard for Physicians reduces time to practice by 30–40% and manual credentialing effort by up to 50%.
• Future healthcare applications include multimodal AI, predictive clinical decision support, and ambient clinical workflows.
• Responsible AI adoption requires robust data governance, privacy safeguards, human oversight, and appropriate clinical validation.
• The collaboration aims to bridge the gap between scientific discovery and everyday care to enable scalable, intelligently governed healthcare solutions.