ChatGPT’s new Wallet lets AI agents shop and check out for you

Summary

• OpenAI launched a new wallet feature for ChatGPT agents called dots to help users decide on and complete purchases.
• The feature is initially available to a limited number of U.S. ChatGPT Pro subscribers aged 18 and up with U.S.-issued Visa, Mastercard, or American Express cards.
• Users retain full control by reviewing items, totals, & payment cards before checkout & must approve transactions via security checks like Face ID or fingerprint.
• ChatGPT Wallet uses payment tokens to charge cards, ensuring actual card details are not shared with dots or merchants.
• Merchants automatically receive necessary order details such as shipping addresses & contact information from the dot.
• Users shopping via dots can still earn credit card rewards & access standard card protections like transaction disputes.
• The limited launch allows OpenAI to test capabilities before expanding to more retailers & offering users controls like spending limits.
• Amazon currently blocks AI agents from its site to steer users toward its own Alexa agent.
• OpenAI published a Commerce Partner Playbook to provide tools & guidance for retailers wishing to support agentic commerce.