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N-able takes its remote access service offline after researcher publishes dozens of zero-day bugs

Summary

  • Remote access company N-able took down its cloud-hosted N-Central offering to fix security vulnerabilities published online without advance notice.
  • The company urged customers to take down their self-hosted N-Central deployments to prevent attackers from using the disclosed exploits.
  • Customers cannot use the N-Central service, which allows remote access & management of devices & systems on the same network, while remediation occurs.
  • Security researcher Ben Bales released the zero-day bugs on GitHub on Sunday & dubbed them Able2Shell.
  • The Able2Shell vulnerabilities are capable of stealing credentials, creating new administrative accounts, & gaining root access to affected systems.
  • Bales publicly released the bugs after alleging the company failed to patch flaws reported in a different product.
  • N-able stated it has no evidence of successful exploitation against any customer environments.

The remote access giant also urged its self-hosted customers to take down their own servers amid a "critical security incident," fearing the possibility of cyberattacks.

Keywords
Security,cyberattack,cybersecurity,n-able,remote access