Now on Amazon CloudWatch Omni: collaborative AI-powered observability for your applications

Summary

• Amazon CloudWatch Omni is an AI-powered observability experience built on OpenTelemetry that requires no reconfiguration of existing telemetry.
• Users access Omni through a dedicated URL using enterprise SSO via IAM Identity Center without needing AWS Management Console access.
• The platform supports identity providers including Okta, Microsoft Entra ID, and other SAML 2.0 providers.
• Omni organizes observability around applications rather than individual signals to provide a single collaborative workspace for SREs, developers, database engineers, and managers.
• The system automatically discovers services, maps dependencies, and adjusts alarms based on declared availability targets, latency budgets, and error rate thresholds.
• Amazon DevOps Agent participates in investigation sessions by correlating signals, suggesting next steps, identifying root causes, and maintaining investigation history.
• Investigation sessions open automatically when alarms fire, pre-loaded with service topology, correlated signals, and initial agent analysis.
• Teams can create Spaces to group owned applications and associated telemetry without moving data from existing CloudWatch sources.
• Users can query telemetry data in plain English to receive insights on application health and SLOs.
• Existing CloudWatch customers can enable Omni immediately from the console with all current logs, metrics, traces, and alarms available.
• The feature is now available for general use with pricing details accessible on the Amazon CloudWatch pricing page.
• Existing alarms, dashboards, APIs, and console workflows remain unchanged while Omni extends CloudWatch capabilities.
• Amazon DevOps Agent is enabled by default in every Omni investigation session once setup is complete.
• The platform supports telemetry from other environments via connectors and includes purpose-built observability for generative AI and agentic workloads.
• Microsoft Entra ID was previously referred to as Azure AD in earlier documentation.