Conference Presentation, Panel
Driving the Digital Health Revolution
Milken InstituteIndu Subaiya, Paul Chew, Karen DeSalvo, Esther Dyson, Cindy Elkins, Donald Jones, Don Jones
Market Trajectory and Investment Context
- The digital health sector has raised between $3.5 billion and $6.5 billion in funding by July of the current year, driven by advancements in sensor technology, AI, and cloud computing.
- By 2030, the US faces a projected shortage of 40,000 primary care doctors alongside a 70 million person population aged 65+ with chronic disease.
- Omada Health's business model utilizes "pay for outcomes," where payment is contingent on patients achieving weight loss goals, shifting risk from payer to provider.
- The market is shifting from treating sickness to "generating health," with predictions that Amazon could disrupt retail pharmacy, PBM, and DME businesses within ten years.
Clinical Evidence and Behavioral Intervention
- The Diabetes Prevention Program (DPP) demonstrated that intensive behavioral counseling reduced diabetes incidence by 58%, outperforming metformin's 31% reduction rate.
- Despite robust clinical evidence from over 30 studies, a Johns Hopkins survey revealed that only 15% of primary care physicians know the criteria for diagnosing prediabetes.
- Omada has enrolled over 120,000 participants in a digital therapeutic program that combines human coaching, social support, and behavioral design.
- Future digital therapeutics will increasingly rely on "connected drugs," integrating IoT sensors directly into pharmaceuticals, packaging, or delivery devices like inhalers.
Payment Models and Incentives
- Panelists argue that physician adoption of digital health will be driven primarily by payment reform (bundle payments, capitation) rather than technology alone.
- Traditional fee-for-service models are being replaced by value-based models where providers are incentivized to keep populations healthy rather than treating illness.
- New care delivery models (e.g., Livongo) are restructuring by employing physicians and bringing care to patient populations rather than relying on patients to visit clinics.
- "Convenience" is identified as the primary glue attracting customers to new digital health platforms, often solving non-medical friction points like transportation.
Social Determinants and Community Health
- "Public Health 3.0" and initiatives like Way to Wellville aim to simulate community-wide investment in prevention, targeting metrics such as housing stability, employment, and educational outcomes.
- Health outcomes are estimated to be influenced by clinical care for only 20% of cases, with the remainder determined by social and environmental factors.
- Way to Wellville utilizes a "digital curriculum" delivered by trained local community members rather than external clinicians to improve engagement and trust in underserved areas.
- The "Muskegon model" demonstrates scaling potential by partnering with local grocery chains (Meijer) to screen for prediabetes and immediately link patients to prevention programs.
Patient Engagement and Technology Adoption
- MyWays leverages an intersection of health, technology, gratitude, and engagement to create digital platforms that facilitate peer-to-peer care coordination among 40 million caregivers.
- Weight Watchers' "Connect" platform has surpassed one million monthly posts, highlighting a consumer demand for authentic social support over clinical intervention.
- There is a growing consumer trend toward personal accountability, where individuals demand control over their health data and navigation of the system without intermediaries.
- Digital therapeutics utilize pattern recognition to predict user disengagement, allowing coaches to intervene before a patient leaves the program, mimicking a "gene chip" for behavioral data.
Policy, Regulation, and Equity
- Karen DeSalvo cites the post-Katrina response in New Orleans as a catalyst for adopting the "patient-centered medical home" and integrating social needs into electronic health records.
- A significant tension exists between the high cost of traditional healthcare systems and the need to invest in social determinants (water, air, built environment) to improve population health.
- Regulatory frameworks currently lag behind innovation, with concerns that strict certification requirements may hinder the "carrots and sticks" necessary for provider adoption.
- The "digital divide" remains a critical risk, as lack of broadband access or smartphone ownership in low-literacy and Spanish-speaking populations could exacerbate health disparities.
- Data ownership models are evolving; while providers may pay for hosting, tech companies may host data for free in exchange for machine learning capabilities and monetization of insights.
Future Outlook and Disruption
- The primary driver of future change is predicted to be demographic inevitability forcing a shift to non-physical "digital medical homes" that are mass-customized and accessible via mobile.
- Big Data analytics will improve "attribution" modeling, allowing payers to understand the specific ROI of health interventions similar to marketing attribution in the ad industry.
- Incumbent hospital systems and physician groups are characterized as "slow movers," creating an opening for technology companies to vertically integrate and capture revenue traditionally held by providers.
- The long-term vision involves technology re-wiring society to tap into humanity's natural capacity for caregiving, evidenced by spontaneous community responses to disasters like wildfires and hurricanes.