Panel, Conference Presentation
Entertainment Leaders: Defining Your Brand in the Modern Media Landscape
Milken InstituteCynthia Littleton, Kevin Beggs, Mark Burnett, Susanne Daniels, Jim Gianopulos, Robert Greenblatt, Bob Greenblatt
Brand Strategy in an On-Demand Era:
- Bob Greenblatt (NBC) states that while linear brand loyalty exists, consumers primarily seek emotionally resonant content rather than specific network brands.
- Mark Burnett (MGM) argues that while a studio brand provides a "halo effect" for premium content, the "show" or "play" itself is the primary driver of viewer attention.
- Jim Gianopoulos (Paramount) notes that studios like Paramount are B2B brands valued by talent and IP owners for their scale and legacy, while consumer-facing brands are the franchises (e.g., Mission Impossible) and talent (e.g., Leo DiCaprio).
- Suzanne Daniels (YouTube) confirms that YouTube Red viewers demanded premium, longer-form content specifically because they were paying a subscription fee, distinguishing it from free ad-supported content.
Intellectual Property Rights and Global Licensing:
- Mark Burnett emphasizes that owning foreign rights is a critical economic driver, allowing studios to sell formats and tapes to 70+ countries, whereas global buyouts by streamers like Netflix reduce long-term value.
- Lionsgate (Kevin Beggs) highlights a shift where studios leverage hitmakers to secure foreign rights, sharing them with platforms rather than selling global rights outright.
- Jim Gianopoulos notes that while Netflix wants worldwide rights, studios still prefer territorial sales unless the lump-sum offer significantly exceeds the potential long-term value of individual market sales.
- Bob Greenblatt mentions that NBCUniversal sells content competitively worldwide but tailors deals per show, such as domestic deals with Hulu and international deals with Amazon.
Market Expansion and Platform Economics:
- Jim Gianopoulos cites exponential growth in China's OTT revenue for Paramount, rising from $3 million in 2014 to over $100 million in the last year.
- Kevin Beggs observes that the proliferation of global players (Netflix, Amazon, Apple, YouTube) increases demand for hits and forces linear players to adapt their content strategies.
- Suzanne Daniels points out that while traditional syndication is fading, new revenue streams include ad-revenue sharing on MVPDs, Hulu, and direct-to-consumer deals.
- Bob Greenblatt indicates that profitability for legacy businesses is at an all-time high due to the ability to monetize libraries and exclusive rights across multiple platforms.
Marketing and Audience Engagement:
- Suzanne Daniels explains that YouTube Red utilizes a "binge-release" model and defers marketing until launch to leverage immediate word-of-mouth and avoid pre-release frustration.
- Kevin Beggs details how Lionsgate used internal cross-promotion (Facebook followers, daytime shows, film franchises) to launch Step Up and leverage niche data targeting for dance enthusiasts.
- Mark Burnett and Kevin Beggs discuss the shift from broad-brush advertising to data-driven targeting that utilizes ISP and device data to reach consumers with demonstrated interest in specific genres.
- Bob Greenblatt notes that NBC is experimenting with reducing ad breaks from 4-5 minutes to 1 minute, betting that higher retention and attention rates will justify higher CPMs.
Distribution Experiments and Metrics:
- Jim Gianopoulos explains the decision to release The Cloverfield Paradox on Netflix during the Super Bowl to reach 120 million viewers instantly, a unique one-off circumstance that benefited both the studio's bottom line and Netflix's content library.
- Bob Greenblatt highlights that 30-40% of viewing for NBC shows occurs on digital platforms, necessitating improved measurement systems to capture this inventory for advertisers.
- Suzanne Daniels states that YouTube's primary metrics include time watched, completion rates, and social engagement/chatter, citing 13 Reasons Why as a phenomenon driven by massive social discussion.
- Mark Burnett admits that for streaming originals, data is often opaque, relying on unofficial "grading" systems and cultural conversation analysis (e.g., New York Times coverage) to gauge success.
Future Outlook and Organizational Culture:
- Kevin Beggs asserts that despite industry "doom and gloom," broadcast television is not dying; the primary challenge is the sheer volume of high-quality content making discovery difficult.
- Jim Gianopoulos predicts continued growth in international markets, noting Saudi Arabia is transitioning from a "dead zone" to a potential multi-hundred-million dollar market.
- The panelists agree that fostering creativity requires a collaborative environment that encourages passion, risk-taking, and the acceptance of failure as part of the imperfect science of content creation.
- Bob Greenblatt identifies a shift in advertiser strategy toward brand integrations that cannot be fast-forwarded, creating emotional connections that drive product sales.