Panel, Conference Presentation
Fake News: Negotiating Politics and Society in a Post-Truth World
Milken InstituteWillow Bay, Rebecca Blumenstein, Campbell Brown, Stephen Hayes, Scott McClellan, Jon Steinberg
Nature and Scale of the Problem
- Fake news has evolved from traditional hoaxes to a globally significant issue defined by unprecedented speed, scale, and distribution mechanisms.
- Facebook distinguishes between two primary categories of false content:
- Financially driven hoaxes (ad farms) intended to generate revenue through high click-through rates.
- Organized misinformation campaigns designed to manipulate civic engagement, particularly during elections.
- John Steinberg attributes the phenomenon to Facebook's "Instant Articles" format, which obscured news source branding, and an engagement-focused algorithm that prioritized sensationalist entertainment over substantive reporting.
- Stephen Hayes notes that skepticism toward mainstream media is bipartisan, driven by a perception that news outlets do not reflect conservative concerns, contributing to a willingness to accept conspiracy theories.
- Scott McClellan argues that the political culture has normalized dishonesty, where political figures like Donald Trump are supported despite factual inaccuracies because supporters prioritize perceived results over candor.
Media Industry Trends and Financial Data
- The New York Times reported record subscriber growth in Q1 with 308,000 new subscribers, bringing total subscribers to over 3 million for the first time in history.
- The Weekly Standard also reported significant growth, reaching 309,000 new subscribers, indicating a broader trend of consumers paying for quality journalism following the 2016 election.
- The journalism industry has suffered a 38% decline in reporter and editor employment over the last five years, totaling 25,000 job losses, creating "news deserts" that facilitate the spread of fake news.
- Facebook's "The Daily" podcast has accumulated 27 million downloads since February, driven by a desire for content that balances liberal and conservative perspectives.
- Digital advertising growth remains concentrated: 85% of digital ad growth in the US has gone to Facebook and Google.
- Cable news audiences are aging, with Fox News viewership averaging over 70 years, CNN at mid-60s, and MSNBC at mid-60s, while millennial consumption has shifted to digital platforms and "skinny bundles."
Facebook's Strategic Pivot and Initiatives
- Facebook has explicitly updated its mission to include "informed communities" and support for authentic journalism, moving beyond its original focus on connecting friends and family.
- The Facebook Journalism Project was launched in January to collaborate with news organizations on business models and product development.
- Facebook is actively disrupting the financial incentives of fake news by targeting ad farms and removing accounts created for malicious manipulation, specifically noting campaigns in Germany and France where 30,000 accounts were removed from 25 million users.
- Facebook plans to hire 3,000 employees to manage video content and quality, a workforce larger than the New York Times' global reporting staff of 1,300.
- Facebook is testing revenue models for news outlets, including subscriptions via Instant Articles and mid-roll ads for video content.
- Campbell Brown emphasizes that solving local news financial challenges is a critical priority to restore community-level shared facts.
Regulatory, Educational, and Trust Solutions
- Panelists generally oppose government regulation or legal intervention against social media platforms, preferring market-based solutions and advertiser pressure to curb objectionable content.
- The News Integrity Initiative was founded as a multi-stakeholder effort to invest in news and digital literacy education, aiming to teach critical thinking skills to students and adults.
- Seattle University has implemented a mandatory media and news literacy course for all undergraduates focusing on critical analysis and context.
- Facebook is implementing "collaborative development" where engineers work directly with journalists to ensure new product launches adhere to journalistic values rather than retrofitting them later.
- Campbell Brown states that 85% of digital ad growth went to Facebook and Google, reinforcing the need for news organizations to protect their revenue streams and avoid devaluing content through free distribution.
- Rebecca Blumenthal highlights the need for transparency in journalism processes to rebuild trust, citing the "Truth is Hard" campaign as a response to the erosion of credibility.
- A recent Morning Consult poll of 200,000 Americans showed only 24% trust the mainstream media compared to 37% who trust the Trump White House.
- Stanford research cited indicates that the most polarized populations in the US derive their news primarily from cable news rather than social media.
- Scott McClellan warns that the media's focus on conflict and controversy has created a symbiotic relationship with figures like Donald Trump, further eroding public trust.
- The UN Secretary-General marked World Press Freedom Day by stating that leaders must defend free media to counter misinformation and uphold the right to truth.