Panel, Conference Presentation
How Leading-Edge Corporate Health Solutions Create a Healthier Bottom Line
Milken InstituteKent Bradley, Lynn Goldman, David Kirchhoff, Richard Merkin, Sue Siegel, Bianna Golodryga
Economic Impact of Chronic Disease:
- Chronic disease, described as a "syndemic," is driving rising healthcare costs, absenteeism, and reduced corporate competitiveness globally.
- Unhealthy behaviors account for approximately 70% of rising healthcare costs.
- The U.S. healthcare industry is valued at $3 trillion, yet the National Institutes of Health (NIH) budget represents only about 1% of this ($30 billion).
- Current projections suggest that by 2050, one out of every three Americans will be diabetic, with 80 million currently pre-diabetic.
Generational Health Trends:
- CDC data indicates a steepening rate of weight gain for successive generations, with body mass index (BMI) at workforce entry reaching unprecedented levels.
- Obesity has become prevalent in children, creating a sustained trajectory of weight gain over time rather than a static issue.
- The "bright shiny object" of high-deductible plans alone is insufficient, as the healthcare sector remains the least consumer-friendly portion of the economy regarding transparency and pricing.
Corporate Strategy Shifts:
- Successful organizations (e.g., GE, Safeway, Cleveland Clinic) are abandoning single-solution approaches in favor of comprehensive, long-horizon strategies.
- Strategies include optimizing food environments (vending machines, catering), redesigning health plan structures, and implementing "patient-centered medical homes."
- GE has achieved an 80% voluntary participation rate in its health programs by framing health as a shared leadership and risk responsibility.
- GE's "3-3-3 rule" allows employees to form small teams with $3,000 to implement new health processes within three days and deploy them within three weeks.
- GE reported a 30% increase in portal enrollment within one week of launching an internal competition using gamification and social proofing.
Specific Corporate Initiatives & Outcomes:
- GE implemented a smoke-free policy across 500 global sites but did not ban hiring smokers; instead, they provided cessation tools (patches, coaching) to over 300,000 employees.
- A "Healthy Communities" program in Cincinnati involving 19 employers, 10 hospital systems, and government agencies saved $200 million in ER admissions over two and a half years.
- Safeway reported flat healthcare cost growth (2% from 2005–2012) and noted that employees are actively "fighting the normal effects of aging" through biometric monitoring.
- Universities are deploying physical interventions like standing desks and electronic reminders to stretch, citing increased productivity alongside health benefits.
Systemic Healthcare Reform:
- The panel argues the system is not broken but is practicing 20th-century "fee-for-service" medicine instead of 21st-century collaborative, team-based care.
- Inefficiencies persist where hospitals lose money on Medicare patients ($1,200/day loss in California for certain admissions), yet academic centers charge significantly more ($15,000/day) than community hospitals ($6,000–$8,000) for routine care.
- The Affordable Care Act (ACA) is viewed as a "forcing function" that is creating a national dialogue on shared responsibility, though implementation remains uncertain due to budget sequestration and political shifts.
- A push for "Accountable Care Organizations" (ACOs) aims to unify fragmented care, with early results showing radical increases in patient satisfaction (50–76%) and quality metrics.
Behavioral Change & Psychology:
- The most predictive factor for successful weight loss is "self-efficacy"—the individual's belief that persistence will lead to results.
- Failure rates in behavior change are often attributed to unrealistic expectations (e.g., expecting college-body results in 20 days after 20 years of weight gain) and a lack of conscious awareness of gradual lifestyle shifts.
- Incentives are most effective when they combine extrinsic financial rewards (premium discounts) with intrinsic motivation derived from social norms and peer pressure.
- The "stick" approach (punitive BMI penalties) is predicted to fail; a "carrot" or supportive ecosystem approach is favored by successful employers like Safeway and Cleveland Clinic.
Policy & Environmental Factors:
- The panel expressed support for New York Mayor Bloomberg's soda size ban, citing empirical evidence that larger portions increase consumption, regardless of consumer intent.
- "Libertarian paternalism" is suggested as a model: maintaining freedom of choice (buying large sodas) while structuring the environment to encourage healthier defaults (e.g., limiting vending machine options).
- A major gap identified is the lack of public health education campaigns comparable to the "Don't Drink and Drive" or "This is Your Brain on Drugs" initiatives.
- New partnerships are forming between the CDC, the Institute of Medicine, and media experts (ex-Sesame Street producers) to launch national awareness campaigns on healthy choices.
Future Outlook & Resources:
- The National Business Group on Health (NBGH) is identified as the primary repository for best practices, though panelists note a need for more digestible, CEO-level aggregations of this data.
- Innovation in predictive modeling is being driven by "prize-based" challenges (e.g., Pfizer's $3 million prize for hospitalization prediction algorithms) that engage data scientists from non-health sectors.
- The future of healthcare delivery is moving toward retail models, where hospital systems must engage directly with consumers rather than relying solely on insurance payers.
- Technology (Fitbits, telehealth, AI algorithms) is critical for scaling care and personalizing engagement, but culture and leadership remain the primary drivers of operational success.