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Conference Presentation, Keynote

How to Build a Self-Improving Company with AI

  • Predictions and Expectations:

    • The speaker expects AI to break the assumption that hierarchically organized companies are the optimal economic unit.
    • The speaker believes AI can reimagine what a company is as a set of recursive, self-improving loops.
    • The speaker expects companies to get to Series A and Series B with about 5x more revenue per employee than they did 18 months ago.
    • The speaker predicts organizations will soon be constrained on token usage rather than headcount.
    • The speaker states middle management is "done" and will not be needed for coordination problems in the future.
    • The speaker believes sales conversations will require a human being in the room for the next 20 years.
    • The speaker believes high-stakes, high-emotion moments (e.g., co-founder breakups) will always require human intervention.
    • The speaker expects the company to start self-improving even when humans are sleeping.
  • Timelines and Milestones:

    • The speaker references a period of "two or three weeks ago" regarding recent tweets as context for current ideas.
    • The speaker notes the YC user manual was written "five to 10 years ago" most of it, contrasting it with recent updates.
    • The speaker mentions recording every Slack message and DM for "the last three or four months."
    • The speaker plans to update the user manual "every single month."
    • The speaker predicts models will get smarter "in a month or two."
  • Technology and Product Direction:

    • The speaker proposes a future organizational structure based on "recursive self-improving ai loops" consisting of a sensor layer, policy layer, tool layer, quality gate, and learning mechanism.
    • The speaker expects to replace internal software dashboards with "on-demand software" that can be regenerated as models improve.
    • The speaker plans to make the entire organization legible to AI by recording all emails, Slack messages, and office hours.
    • The speaker expects to utilize diarization to aggregate and synthesize recordings into "breadcrumbs" for AI context.
    • The speaker predicts that "every function can generate" software, making the software itself ephemeral while data and skills remain valuable.
    • The speaker expects to use agents to run A/B tests, research best practices, and deploy changes without human intervention.
  • Market and Industry Outlook:

    • The speaker expects the current phase to be one of maximum experimentation to determine what is possible with new intelligence.
    • The speaker warns that measuring token usage via leaderboards will likely be gamed once tied to promotion or firing.
    • The speaker believes "token usage" will become a key metric for evaluating employee effectiveness directionally.
  • Company Plans:

    • The speaker states the intent to record every conversation, including introductions, to ensure AI legibility.
    • The speaker describes a specific plan to regenerate the YC user manual from 100,000 hours of recorded office hours, resulting in a 150-page document.
    • The speaker plans to train agents to act as a "chief product officer" and "chief technology officer" to triage customer suggestions and implement them overnight.
    • The speaker intends to delete internal software and regenerate it based on original instructions as models evolve.
    • The speaker plans to position humans at the edge of the "company brain" to interface with the real world.
  • Financial Guidance:

    • The speaker cites a metric of companies reaching demo day with "about 5X more revenue per employee" than 18 months ago and expects this to continue through Series A and B.
    • The speaker suggests measuring everyone's "token usage" as a blunt, though potentially gamed, metric for organizational performance.
  • Risks and Caveats:

    • The speaker is "not sure" if anyone currently has a truly self-improving company in every function, inviting challenge to that claim.
    • The speaker warns that using token usage as a performance metric creates a risk of gaming the system if tied to employment outcomes.
    • The speaker notes that AI cannot yet access all "novel situations," ethical considerations, or high-stakes moments, limiting full automation.
  • Confidence and Disagreement:

    • The speaker expresses high confidence in the direction that AI will break hierarchical organizations, stating "I genuinely believe" an AI can produce more code than an entire team.
    • The speaker expresses strong agreement with the "IC (Individual Contributor) only" model and states "middle management is over."
    • The speaker explicitly disagrees with a specific third role proposed by Jack Dorsey, stating "I actually don't like the third one, so I deleted it."
    • The speaker hedges on the completeness of current implementation by saying "I might be wrong" regarding whether a fully self-improving company exists in every function.