Interview
Ooshma Garg: What are some of the challenges you face as the CEO of your startup?
- The speaker contrasts the "maker time" of early-stage innovation with the current reality of a schedule dominated by meetings and events.
- Current work hours now extend from 8:00 a.m. to 11:00 p.m., requiring a conscious effort to reclaim time for strategic thinking and product evolution.
- Early-stage "lows" involved financial instability, sleeping at the office, and relying on blank-slate brainstorming sessions on the floor to define the next steps.
- Current "highs" are defined by external validation and direct customer interaction; the speaker notes that removing themselves from the customer base correlates with personal unhappiness.
- The speaker concludes with a forward-looking strategic principle: prioritizing the long-term customer experience is the prerequisite for future revenue generation.