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Conference Presentation, Fireside Chat, Panel

Small Business Social Series -- Getting Time Back in Your Day

  • Unreported survey data among small business owners suggests a higher prevalence of significant personal sacrifice than currently disclosed.
  • Small business operators are projected to shift from accepting all tasks to evaluating time allocation based on expected return, risk, and alternative options similar to capital expenditures.
  • Technological tools lacking ongoing support are predicted to face abandonment, with a lack of customer service response serving as an early indicator of a tool's demise.
  • The trajectory for small businesses involves using leveling technologies to compete with larger entities, requiring owners to act as both entrepreneurs and technologically adept individuals.
  • Investments in staff training and delegation are anticipated to incur immediate time costs over the next few months while yielding long-term returns extending for years.
  • Technology adoption is expected to increase daily available time and provide cost-effective or free resources that function as an economic equalizer.
  • Establishing defined core activities and systems is necessary to create structured daily timelines and prevent chaotic, ineffective self-delegation.
  • Unstructured transitions between tasks are identified as a significant source of time loss within small business operations.
  • Business owners face a risk of frustration and poor performance if they attempt to implement multiple strategic tips simultaneously rather than mastering one priority first.
  • Success requires balancing work performed "in" the business with strategic work conducted "on" the business.
  • Financial institutions anticipate expanding their digital platforms to offer increased information, content, and resources aimed at improving small business success.