Panel
The Road Ahead in Finance: Regulation, Disruption and Human Capital
Milken InstituteTimothy O'Hara, Emanuel Friedman, Paul Hamill, Timothy Massad, Stephen Schwarzman, Darryl White, Tim O'Hara, Steve Schwarzman, Tim Massad, Manny Friedman
Regulatory Landscape and Market Structure
- Regulatory Pace: Six to seven years post-crisis, financial institutions are increasingly viewed as public utilities with constant, rapid rule changes that regulators struggle to match against fast-moving global events (e.g., currency swings, negative interest rates).
- Global Harmonization: While the G20 agreed on derivatives reform principles (central clearing, margin for uncleared swaps, transparency), full cross-border harmonization remains elusive due to differing national legal and political processes.
- Current Regulatory Status: The CFTC believes it is "far along" on Dodd-Frank implementation, with focus shifting to fine-tuning rules to avoid burdening commercial hedgers and addressing unintended consequences.
- Market Consequences: Regulatory efforts have successfully shored up bank balance sheets and reduced leverage, but have also led to noticeably reduced market liquidity and unprecedented cost-cutting demands on intermediaries.
- Technological Enablers: New regulations like the impartial access standard rule have acted as catalysts for innovation in fixed income markets, challenging the traditional dominance of incumbent dealers who failed to transition to electronic models.
Financial Performance and Business Models
- Declining Returns: Industry Return on Equity (ROE) has dropped from ~20% pre-crisis to ~9% in 2015, with expectations to settle at 13–15% in the future, significantly below historical norms.
- Revenue Contraction: Global wholesale capital markets revenue growth averaged 17% annually pre-crisis but has contracted at -2% annually since the financial crisis.
- Competitive Shifts: Deregulation of certain activities has created opportunities for non-bank financial entities (like Blackstone) to enter markets previously restricted by bank-specific regulatory burdens.
- Cost of Capital: A transition to a less leveraged, safer model should lower the cost of equity, though the industry will likely struggle to replicate the high ROE of the past.
Technology and Innovation
- Fixed Income Revolution: Fixed income markets are currently lagging in technological adoption due to incumbent apathy, high barriers to entry, and business models oriented toward legacy structures.
- Blockchain Potential: The CFTC anticipates blockchain applications will first emerge in immutable data records and smart contracts rather than immediate payment flows or central clearinghouse replacement.
- Data Infrastructure: Regulatory reforms mandating greater trade reporting and data standardization are paving the way for future technological innovations like distributed ledgers.
- Electronic Trading: The industry is shifting toward fully electronic platforms where competitive advantage is derived from processing big data to hedge correlated assets and reduce price impact.
Human Capital, Culture, and Values
- Talent Perception Gap: Financial institutions face a severe reputational challenge, with 51% of 18–29-year-olds reportedly opposing capitalism, leading to shame among top university talent regarding entry into finance.
- Culture as Risk Management: Leaders emphasize that robust ethical culture, driven by consistent "tone at the top" and peer pressure, is more effective for risk mitigation than transaction monitoring systems.
- Recruitment Strategies: Firms are competing directly with Silicon Valley for talent, requiring a "North Star" narrative focused on revolutionizing markets and contributing to something greater than profit.
- Employee Engagement: BMO Capital Markets reported an 88% participation rate in engagement surveys, with top results citing ethical dealings, teamwork, and client-centricity as core cultural pillars.
- Hiring Practices: Smaller firms utilize "Dunbar's Law" to impose values via peer pressure within groups of ~150, while larger firms rely on extensive leadership programs and rigorous 6–12 month probationary periods to instill values.
Forward-Looking Statements and Predictions
- ROE Outlook: The industry is projected to stabilize at an ROE of 13–15%, though the return to 20% is deemed unlikely in the foreseeable future.
- Market Evolution: Winners in the coming years will be those who successfully integrate technology, navigate regulation, and return to basics in client service; those who fail to adapt will exit the market.
- Economic Balance: Over-regulation risks interfering with normal economic activity, potentially stalling U.S. growth below the 2% potential threshold.
- Future Tech Adoption: Distributed ledger technology is expected to revolutionize back-office data integrity and smart contracts before impacting core payment flows.