Panel, Conference Presentation
Trust, Truth, and Democracy | Global Conference 2025
Milken InstituteSewell Chan, Max Boot, Leigh Ann Caldwell, Oliver Darcy, Kevin Merida, Jessica Yellin
Panel Overview and Current Press Coverage
- Consensus on Performance: Panelists (Max Boot, Leanne Caldwell, Oliver Darcy, Kevin Merida, Jessica Yellen) generally agree that mainstream journalism has "risen to the occasion" during Donald Trump's second term, despite political frustration on both sides.
- Strategic Shift: Journalists report a deliberate move away from "palace intrigue" and "shiny objects" (e.g., distractions on social media) toward reporting on the tangible impacts of policies and the expansive scope of actions across federal agencies.
- Operational Challenges: The narrative has shifted from a White House-centric story (Trump 1.0) to a diffuse story involving the cabinet, federal agencies, and Congress, requiring more reactive and expansive coverage.
- Media Owners vs. Journalists: Oliver Darcy and Kevin Merida highlight a conflict where billionaire owners (e.g., Jeff Bezos, Patrick Soon-Shiong) may prioritize business interests (mergers, government contracts) over aggressive journalism, potentially pressuring outlets to settle lawsuits or tone down criticism.
- Specific Example: Sherry Redstone's attempt to settle a "60 Minutes" lawsuit with Trump is cited as a threat to journalistic independence driven by pending business deals.
- Legal Warfare: The Trump administration is waging an "unprecedented war on the media" through frivolous lawsuits intended to drain resources and coerce settlements from media owners.
Trust, Truth, and the Erosion of Confidence
- Trust Statistics: Only approximately 10% of Americans regularly trust the national news media, though trust in local news remains higher.
- Primary Drivers of Distrust:
- Top-Down Attacks: Panelists identify Donald Trump's decade-long campaign labeling media the "enemy of the people" as a deliberate manipulation tactic to erode trust so his negative coverage is dismissed.
- Algorithmic Polarization: Social media algorithms on X, Facebook, and TikTok reinforce user biases, making news consumption tribal and favoring conspiracy theories over factual reporting.
- Perceived Ownership Bias: Both the left (fear of owner interference) and the right (perceived anti-Trump bias) have lost faith in the independence of legacy institutions.
- Cultural Shifts: The media landscape has moved from mass-reach "gatekeepers" (Reagan/Bush era) to a fragmented environment where no single narrative can reach the entire country, making consensus reality impossible.
- Opinion vs. Facts: Audience demand for "takes" and personality-driven content has increased, with "neutrality" often performing worse than "fact-based" analysis on social platforms.
The Impact of Technology and Algorithms
- Fragmentation: Unlike the mass media era (radio/TV) where presidents like FDR, Kennedy, and Reagan could address a unified nation, modern presidents use social media to target and mobilize narrow, polarized subgroups.
- Algorithmic Incentives: Platforms are designed to reward engagement through anger and fear, creating a feedback loop that prioritizes partisan content over factual accuracy.
- De-regulation: The repeal of the Fairness Doctrine in the 1990s and subsequent removal of verification systems (e.g., by Elon Musk on X) have flattened the playing field, removing "signposts" that helped audiences distinguish authoritative sources from propaganda.
- Verification Failures: Tech giants (Zuckerberg, Musk) face political incentives to remove fact-checking labels and third-party verification to avoid alienating the current administration or their user bases.
Future Strategies and Structural Solutions
- Collaboration over Competition: News organizations are increasingly collaborating on projects (e.g., Baltimore Banner's Pulitzer-winning fentanyl series) and merging resources to rebuild local news ecosystems.
- Local News Revitalization: The disappearance of ~2.5 local newspapers a week (leaving 55 million without a local source) is a critical vulnerability; the non-profit model is seen as a potential, though not panacea, solution.
- Journalist-Influencer Fusion:
- Strategy: Leveraging non-traditional experts (e.g., PhD nutritionists debunking misinformation) alongside journalists to reach fragmented audiences.
- Certification Gap: A need for an "outside entity" or non-profit "good housekeeping seal" to verify independent voices, as platform-led verification is politically compromised.
- Audience Literacy: Panelists emphasize the need for active news literacy education in schools and transparency ("showing the sausage being made") to help audiences discern facts from rumors.
- Niche vs. Mass Appeal: Startups like Status and Puck suggest a future of high-impact, smaller-audience verticals rather than mass-market broadsheets, focusing on specific "inside" groups (e.g., media, Hollywood, Wall Street).
- Regulatory Stance: Max Boot expresses skepticism about regulating social media content due to First Amendment constraints and the lack of "responsible" media owners willing to self-police.
Lightning Round Highlights
- Social Media Influence: Jessica Yellen argues that facts can be interesting if packaged via storytelling and that a massive audience exists for non-sensational content, but discovery mechanisms are broken.
- Reaching the Disenfranchised: Leanne Caldwell notes that no single outlet can be "everything" to everyone; local news remains the primary connector between national policy and community impact.
- Future of Mainstream Media: Oliver Darcy predicts legacy organizations will exist due to capital reserves (e.g., Bezos), but their form and relevance will shift dramatically as business models collapse.
- Protecting Credibility: Kevin Merida advises journalists to remain "brave" and make personal choices about their values, with some leaving if ownership interests conflict too heavily with truth.
- Press Access: The administration's inclusion of influencers in the press room is viewed not as diversification but as a tactic to generate positive spins, while simultaneously discrediting traditional wire services and public broadcasters (NPR, PBS, VOA).
- Groupthink: Oliver Darcy disputes the existence of widespread groupthink, citing internal disagreements in newsrooms, though he acknowledges a tendency toward caution to avoid reputational blowback.
- Live Fact-Checking: Jessica Yellen notes that while live fact-checking is technically possible, the act of fact-checking itself is often discredited as politically biased by the target audience.
- The "Experience" Gap: Kevin Merida concludes that the media cannot prevent people from believing lies until consequences are felt, but the industry's duty is to produce truth and understand human nuance to avoid being surprised by election outcomes.