newsfilter
← Latest News
Business Wire·

Acme Packet and CallMiner Announce Partnership to Enable Speech Analytics in the Cloud

FORT MYERS, Fla. & BEDFORD, Mass.--(BUSINESS WIRE)--Acme Packet® (NASDAQ: APKT), the leader in session delivery networks, and CallMiner, the market leader in speech analytics, today announced that CallMiner has integrated its Eureka Speech Analytics platform with the Acme Packet Net-Net Interactive Session Recorder (ISR) to create the CallMiner Eureka Speech Analytics in-network solution. CallMiner will market the combined solution to service providers to deliver new cloud-based customer intelligence services that are highly cost-effective and rapidly deployable.