newsfilter
← Latest News
PR Newswire·

American Water Shares Tips on How to Manage Customer Accounts and Stay Informed About Water and Wastewater Services

  • American Water, the largest regulated U.S. water utility celebrating 140 years in 2026, provides services to approximately 14 million people across 14 states & 19 military installations.
  • Direct customers can sign up for emergency & general alerts via phone, text, or email at MyWater while updating their contact information.
  • Non-account holders in service areas can receive water-related alerts through CodeRED by texting WATER to 24639 or visiting awcodered.com.
  • Real-time service status can be checked via online state homepage alerts or by searching an address on the Customer Advisory Map.
  • Unlisted urgent water issues can be reported online at emergency.amwater.com or through MyWater for direct customers.
  • The company operates with approximately 7,000 professionals to maintain safe, clean, reliable, & affordable water & wastewater services.
Company
American Water
Keywords
American Water