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Charter Announces Third Quarter 2026 Results and Launches New Operating Model

  • Charter Communications announced a new operating model focused on accelerating customer growth, improving retention, and enhancing service delivery to maximize revenue per passing.
  • The company unveiled a $2 billion annualized expense savings plan over the next 18 months to simplify operations, in addition to over $1 billion in anticipated synergies from the Cox Transactions.
  • Charter completed its acquisition of Cox Communications on August 19, 2026, adding more than 11 million passings and over 5 million customer relationships to become the nation's leading internet and video provider.
  • On September 16, 2026, Charter launched Spectrum products, pricing, and packaging across the legacy Cox footprint, offering benefits like no data caps and free Spectrum Mobile for eligible customers.
  • Pro forma third-quarter 2026 revenue totaled $16.5 billion, a 1.5% year-over-year decline driven by lower residential revenue, while actual revenue increased 9.1% to $14.9 billion due to the Cox acquisition.
  • Pro forma net loss attributable to shareholders was $2.1 billion, primarily driven by a $6.3 billion franchise impairment charge, though this was partially offset by a gain on debt extinguishment.
  • Pro forma Adjusted EBITDA for the third quarter was $6.6 billion, a 4.0% decrease year-over-year, while actual Adjusted EBITDA grew 6.9% to $5.9 billion.
  • Internet customer counts declined by 233,000 on a pro forma basis in the third quarter, with legacy Charter losing 156,000 customers and legacy Cox losing 77,000.
  • Mobile lines grew by 508,000 on a pro forma basis during the quarter, bringing total mobile lines to 13.5 million as of September 30, 2026.
  • Video customers decreased by 77,000 in the third quarter on a pro forma basis, representing a slower decline compared to the 121,000 loss in the prior-year period.
  • Charter reported pro forma capital expenditures of $3.2 billion for the third quarter, down from $3.6 billion in the prior year, with full-year 2026 guidance excluding transition costs set at approximately $13.0 billion.
  • Actual free cash flow for the third quarter was $674 million, a decline of $947 million year-over-year, driven by lower operating cash flows and unfavorable changes in accrued capital expenditure expenses.
  • During the quarter, Charter exchanged $5.5 billion in secured notes for a mix of cash and new notes, resulting in approximately $1.5 billion in deleveraging, and repaid $1.0 billion of legacy Cox notes.
  • Charter intends to fully return legacy Cox's customer service function to U.S.-based employees within the next 18 months to improve service quality.
  • Total debt principal stood at $108.6 billion as of September 30, 2026, with credit facilities providing an additional $2.4 billion of liquidity beyond the $573 million cash position.
Company
Charter Communications, Inc.
Keywords
Charter Communications, Inc.