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ConnectOne Bank is Building the Future of Commercial Lending on nCino’s Agentic Operating System

NCNO
  • ConnectOne Bank is actively deploying nCino's embedded AI capabilities, including live Banking Advisor tools and two custom AI agents built on the nCino Agentic Operating System (AOS), within its commercial lending operations.
  • Document search tasks have been reduced from 20 minutes to 30 seconds, representing a 97.5% time reduction, while active user adoption grew by 41% in just 10 weeks.
  • One of the custom agents utilizing Document Intelligence to update relationships has already reduced specific task times by 60% with 16 unique skills currently active.
  • nCino's engineering team collaborated directly with ConnectOne to design and refine the agent suite within the bank's environment, compressing a traditionally multi-year transformation into an iterative deployment measured in weeks.
  • ConnectOne Bank aims to increase frontline employee efficiency by 50%, freeing up 1,000 hours per banker to focus on high-value client activities rather than administrative burdens.
  • The AOS infrastructure ensures all AI-assisted actions are auditable, explainable, and governed within the institution's control, maintaining the same trust standards as nCino's Digital Partners.
  • Frank Sorrentino III, Chairman & CEO of ConnectOne, stated the deployment removes friction & administrative burden to serve clients at the pace of their business.
  • Sean Desmond, CEO of nCino, noted that ConnectOne focused on measurable outcomes rather than compliance checkboxes, establishing an operational advantage ahead of most industry peers.
  • ConnectOne Bancorp trades on Nasdaq under the symbol "CNOB" and operates ConnectOne Bank along with its fintech subsidiary BoeFly, Inc.
  • nCino (NASDAQ: NCNO) serves over 2,700 global customers with a platform designed to enable a dual workforce of human teams & AI agents.