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CUSTOMER SUCCESS: Pembrokeshire County Council Votes for Help Desk Improvements with BMC Software

LONDON--(BUSINESS WIRE)--Pembrokeshire County Council is the governing body for Pembrokeshire, one of the principal areas of Wales. It consists of more than 200 geographically dispersed sites and has 6,000 employees. Operating with a limited budget and limited personnel, the Council needed to increase the efficiency of its IT staff and improve the management and tracking of IT assets throughout their lifecycle.