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PR Newswire·

CVS Health earns global recognition for industry-leading AI and technology innovation

  • CVS Health received seven Stevie® Awards on Nov. 11, 2026, for innovations in enterprise AI across clinical operations, disaster response & workforce development.
  • The honors include one Gold & two Silver Stevie Awards for Technology Excellence, two Gold, one Silver & one Bronze International Business Awards, & two Gold & one Silver Stevie Awards for Great Employers.
  • Recognized innovations include a real-time retrieval-augmented translation platform, an automation engine for prior authorization approvals, & open-source toolkits to detect AI bias & hallucination.
  • CVS Air Response™, an autonomous drone network used during Hurricanes Francine, Helene & Milton, was recognized for transporting medical supplies & supporting emergency response.
  • The Iris Knowledge Assistant helps Aetna customer service teams resolve complex member questions, while the AI Learning Academy trains colleagues to use AI responsibly.
  • Tilak Mandadi, EVP of Ventures & Chief Experience & Technology Officer, stated the awards reflect a consumer-first, AI-native approach aimed at improving access, affordability & industry-wide capabilities.
  • Additional 2026 recognition includes Gold for Predictive Modeling, Clinical Authorization & Claims Orchestration, & Silver for Agentic Twins under American Business Awards.
  • As of June 30, 2026, CVS Health operates ~9,000 retail pharmacies, >1,000 clinics, a pharmacy benefits manager with ~87 million plan members, & serves an estimated 37 million people via health insurance products.
Company
CVS Health
Keywords
CVS Health