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Elevance Health Reflects On The Changed Role of Health Plans

  • Elevance Health affiliates are evolving in 2025 to support members through cancer diagnoses, mental health crises, & unexpected pregnancy concerns using a whole-health approach.
  • The strategy integrates physical, behavioral, & social factors to improve outcomes beyond traditional medical metrics like weight & blood pressure.
  • Expanded access to doula care provides education, coaching, & emotional support to improve health outcomes for pregnant women.
  • Medicare Advantage & Medicaid plans offer funds for nutritious food, over-the-counter medications, & transportation services to address social needs.
  • The Sydney app delivers simplified, comprehensive resources to help members understand benefits & navigate their healthcare.
  • The Community Pharmacy Total Care program partners with over 500 independent pharmacies in 10 states & Washington, D.C. to assist members with chronic conditions.
  • Care managers provide personalized support to help members understand options, overcome roadblocks, & access community resources.
  • Medicaid plans in 12 states received a Person-Centered Organization designation for their data-driven, goal-focused care strategies.
  • Real-world support includes assistance with nutritious food, diapers, & baby supplies for members facing specific health challenges during pregnancy.
  • Partnerships extend beyond healthcare systems to include schools, local markets, & community organizations to address food security & nutrition.
  • Community initiatives involve volunteer hours, community gardens for nutrition education, & funding to transform school weight rooms.
  • The holistic approach combines data-driven insights, personalized support, & deep partnerships to drive measurable improvements in affordability, quality, & overall well-being.
  • Elevance Health serves over 109 million consumers through a diverse portfolio of medical, pharmacy, behavioral, & clinical solutions.