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Expedia Group Research Finds Fully Connected Hotels Eliminate Friction and Improve Revenue Performance

Study of 1,500 hotel decision makers across six markets finds that full connectivity – not just basic connectivity – drives stronger revenue performance, less manual work and lowers operational risk

Expedia Group today released new global research showing that full connectivity is a decisive performance differentiator for hotel properties in driving revenue, maximizing operational efficiency, and delivering reliable inventory. Findings from independent hotels, franchise properties, and mid-to-large chains show that properties using a full suite of connectivity report stronger business performance, less friction, and greater confidence.

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Media contact: press@expedia.com