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Five9 Announces First Quarter 2026 Financial Results

  • Five9 reported Q1 2026 revenue of $305.3 million, a 9% increase year-over-year.
  • Q1 subscription revenue grew 13% year-over-year.
  • GAAP net income was $18.4 million ($0.21 per diluted share), compared to $0.6 million in Q1 2025.
  • Non-GAAP net income was $58.6 million ($0.76 per diluted share), compared to $47.3 million in Q1 2025.
  • Adjusted EBITDA reached $74.5 million, or 24.4% of revenue, up from $52.7 million in the prior year period.
  • GAAP gross margin improved to 55.9% from 55.0%, while adjusted gross margin rose to 63.6% from 62.4%.
  • GAAP operating cash flow for the quarter was $63.9 million.
  • The company announced a $90 million accelerated share repurchase to complete its existing $150 million program.
  • The Board authorized a new $200 million share repurchase program.
  • LTM subscription dollar-based retention rate was 107% as of March 31, 2026.
  • Five9 appointed Jay Lee as Chief Marketing and Growth Officer.
  • A Joint Enterprise Customer Experience AI Solution was launched with Google Cloud.
  • Full-year 2026 revenue is guided to be between $1.254 billion and $1.266 billion.
  • Full-year 2026 non-GAAP net income per share is guided between $3.22 and $3.30.
  • Q2 2026 revenue is guided to be between $303.0 million and $309.0 million.
  • Q2 2026 non-GAAP net income per share is guided between $0.65 and $0.69.