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Five9 Announces Second Quarter 2026 Financial Results

  • Five9 reported Q2 2026 revenue of $312.4 million, a 10% year-over-year increase.
  • Q2 subscription revenue grew 14% year-over-year.
  • GAAP net income was $3.4 million ($0.04 per diluted share), compared to $1.2 million ($0.01 per diluted share) in Q2 2025.
  • Non-GAAP net income was $53.5 million ($0.70 per diluted share), down from $58.3 million ($0.76 per diluted share) in Q2 2025.
  • Adjusted EBITDA reached $70.1 million, representing 22.4% of revenue.
  • The company announced a new customer win with approximately $100 million in total contract value.
  • Five9 launched Five9 Voice AI Agents, featuring human-like conversations and real-time responsiveness.
  • The company joined the S&P SmallCap 600 index on August 3, 2026.
  • Key executive appointments included Niranjan Vijayaragavan (CTO), Rob Hornish (CSO), and Sven Linsmaier (EVP, Transformation and Strategy).
  • LTM subscription dollar-based retention rate was 107% as of June 30, 2026.
  • For full year 2026, Five9 expects revenue between $1.260 billion and $1.272 billion.
  • Full year 2026 non-GAAP net income per share is projected between $3.22 and $3.30.
  • Q3 2026 revenue guidance is set between $316.0 million and $322.0 million.
  • Q3 2026 non-GAAP net income per share is expected to range from $0.77 to $0.81.
  • GAAP operating cash flow for Q2 2026 was $42.1 million.
  • The company held a conference call on August 6, 2026, to discuss the results.