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Five9 Appoints Jay Lee as Chief Marketing and Growth Officer

  • Five9 appointed Jay Lee as Chief Marketing and Growth Officer effective April 6, 2026.
  • The new role unifies global marketing with revenue strategy & operations to create a streamlined go-to-market engine.
  • Lee joins Five9 to accelerate AI-driven customer experience innovation through integrated data & analytics.
  • Prior to Five9, Lee served as Chief Marketing Officer at Icertis leading global marketing & sales development.
  • Lee previously held CMO roles at Avalara, GE Capital, American Express, & PayPal with expertise in enterprise technology & payments.
  • He holds an MBA from Columbia University & a Bachelor of Science in Electrical Engineering from Cornell University.
  • CEO Amit Mathradas stated Lee's appointment aligns sales, customer-facing teams, & data to support the next era of CX.