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Fort Collins Connexion Municipality Drives 20%+ New Subscribers to Business and Residential Experiences in Six Months With Calix One

CALX
  • Fort Collins Connexion deepens its partnership with Calix to double differentiated residential experience reach, drive over 70% branded app engagement, & deliver secure small business connectivity.
  • The municipal provider launched Calix SmartBiz for local small businesses & expanded into residential multi-gig offerings via Calix SmartHome, resulting in more than double adoption of enhanced experiences.
  • Over 20% of new subscribers now select high-performance offers, scaling powerful Wi-Fi experiences while meaningfully increasing revenue.
  • Connexion leveraged Calix Success enablement & Calix University education to build a focused go-to-market strategy, creating a repeatable municipal model with role-based onboarding & technical training.
  • A simplified, repeatable go-to-market model was created by aligning enablement with execution, training technicians to activate the Command IQ mobile app during installs to drive 70%+ downloads.
  • Connexion modernized its website, launched campaigns with Calix Electronic Content Builder, & successfully deployed app-driven experiences on the Calix One platform.
  • The SmartHome launch accelerated adoption of multi-gig residential offerings, doubling subscriber numbers & steadily increasing revenue over the past six months.
  • The SmartBiz launch delivered secure, purpose-built connectivity to local businesses, exceeding one-third of its sign-up goal within 30 days.
  • Deputy Director Brian Hudson emphasized that Calix collaboration & training built staff confidence to deliver new experiences, strengthening operations & improving community support.
  • Connexion maintains a community-first approach by supporting local events like FoCoMX & Horsetooth Half Marathon, investing in digital inclusion, & awarding one year of free service to select subscribers.
  • Calix Chief Customer Officer Jonathan Lindsell stated that Connexion proves municipalities can grow by leading with experience & investing in both people & platform capabilities.
  • Calix is an AI platform company utilizing the AI-native Calix One platform to help providers activate agentic-AI alongside human teams across residential, business, municipal, & MDU markets.
  • More than 1,200 customers leverage the Calix One platform, which has evolved over 15 years with an investment of more than $2 billion.
  • Calix won 81 culture & innovation awards since 2025 & was named to Fortune's 100 Best Companies to Work For in 2026.
  • The press release includes forward-looking statements based on current expectations, cautioning that actual results may differ materially due to risks & uncertainties.