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ICF Launches New Accelerator Enabled by Salesforce and Docusign

  • ICF launches a new accelerator to reduce implementation time for licensing, permitting, and inspections.
  • The solution is built on Salesforce and DocuSign platforms & utilizes agentic AI.
  • The tool automates complex tasks, streamlines digital collaboration, & reduces manual effort to lower operational costs.
  • David Birken of ICF states the accelerator combines federal expertise with trusted technologies to help agencies move faster while staying compliant.
  • Paul Tatum of Salesforce notes the tool leverages Agentforce Public Sector to balance citizen expectations with regulatory complexity.
  • Lee Fisher of DocuSign highlights the embedded Docusign CLM for automated workflows, audit-ready compliance, & improved applicant experience.
  • This accelerator is part of the ICF Fathom™ suite of AI solutions designed to drive digital transformation for public sector clients.
  • ICF supports agencies in operationalizing AI from strategy to execution to accelerate mission outcomes.