Intermec Research Shows Distribution Center Managers are Unprepared for Costly Post-Holiday Returns

EVERETT, Wash.--(BUSINESS WIRE)--According to a study recently conducted by Intermec, Inc. (NYSE:IN), nearly two-thirds of businesses (61%) surveyed in North America and Europe recognize that the post-holiday period represents the most challenging time of the year due to the high numbers of returns. Yet despite this, more than half (52%) of distribution center managers admit they don’t have the appropriate processes and tools in place to determine if returned goods should be discarded, returned to vendor or moved quickly back into inventory.