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KeyBank Introduces New Digital Banking Enhancements to Deliver Personalized Financial Guidance, Simplify Saving and Strengthen Security

KEY
  • KeyBank launched new digital & mobile banking enhancements to provide personalized financial guidance, simplify saving, & strengthen security.
  • Nearly two-thirds of Americans manage spending & saving weekly, with 26% of high-income earners making daily trade-offs, driving demand for accessible digital tools.
  • New personalized insights include real-time transaction categorization, clearer merchant details, tailored spending tips, & a subscription tracker for recurring charges.
  • Pilot program feedback showed 83% of participants found the new features helpful for understanding expenses & reducing overspending.
  • Clients can now use passkeys for password-less sign-in via biometrics or device PINs to reduce phishing risks & enhance account security.
  • Direct deposit enrollment is now fully digital through partnerships with Pinwheel, eliminating paperwork & offering potential access to funds up to two days early.
  • KeyBank integrated Plaid to allow secure linking of non-KeyBank accounts for transfers & payments while maintaining consumer control.
  • Updates support the bank's relationship-based model by combining digital tools with in-branch expertise through the Relationship Benefits Digital Client Experience.
  • Clients can access additional resources like the Banking 101 curriculum & schedule in-person Financial Wellness Reviews via the Financial Wellness Center.
  • KeyCorp is headquartered in Cleveland with approximately $193 billion in assets as of September 30, 2026, operating 950 branches & 1,100 ATMs across 15 states.
Company
KeyBank
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KeyBank