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Keynote Study Names RBC Royal Bank Top Web Site for Overall Customer Experience; Scotiabank Takes First for Technical Quality, with Perfect Scores in Reliability and Responsiveness for Second Year Running

SAN MATEO, Calif.--(BUSINESS WIRE)--Keynote® (NASDAQ:KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of a new study examining the business effectiveness of Canadian Banking Websites. In the latest Keynote study of Canadian banking sites, RBC Royal Bank took first place for Overall Customer Experience, while Scotiabank took first for Overall Technical Quality, scoring tops in both Reliability and Responsiveness (Speed). The entire study is available for immediate purchase. To request more information please visit: http://bit.ly/CanadianBanking2013.