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PR Newswire·

LoanCare Names Industry-Veteran Ramie Word as EVP of Client Relations

  • LoanCare announced that Ramie Word has joined the company as Executive Vice President of Client Relations.
  • Word brings over 25 years of mortgage servicing experience, including more than 20 years at Mr. Cooper (now Rocket Mortgage).
  • In her new role, Word will oversee client relations, satisfaction, long-term partnership value, government relations, customer experience, escrow, collections, loss mitigation, default, and REO.
  • LoanCare President Dave Worrall highlighted Word's client-first mindset, performance accountability, collaborative leadership, and commitment to teams.
  • Word stated she is excited to deepen client relationships and drive measurable outcomes through service excellence at the firm.
  • LoanCare is a full-service mortgage loan subservicer operating for over 40 years for banks, credit unions, independent mortgage companies, and portfolio investors.
  • The company utilizes its proprietary LoanCare Analytics™ platform for risk identification, smarter decision-making, and delivering personalized customer experiences.
  • LoanCare is a subsidiary of Fidelity National Financial, a Fortune 500 company specializing in title insurance and transaction services.