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New Toast IQ Team and Expanded Toast IQ Grow Help Businesses Drive Profits, Attract Guests, and Manage Labor

TOST
  • Toast introduces Toast IQ Team, a new labor management solution, & expands Toast IQ Grow, its marketing platform, to help operators manage costs & drive demand.
  • The updates feature over 20 new capabilities including AI-driven Scheduling, SEO, Reviews, & Offers agents designed to integrate directly with existing sales & employee data.
  • Toast IQ Team aims to reduce operational complexity by combining forecasting, scheduling, payroll, & tip management into one system.
  • Restaurants using the Toast IQ Team scheduling solution averaged 41% fewer overtime hours per employee compared to non-users.
  • New features in Toast IQ Team include a Sales Forecasting agent, a Scheduling Agent (Beta) that builds schedules in seconds, & Team Performance tools that drive a 10% average sales lift on featured items.
  • The MyToast employee app has been enhanced to allow staff to view schedules, swap shifts, check earnings, & track contest leaderboards.
  • Payroll Benefits now include integrated health insurance & 401(k) plans, while Payroll Success Partners offer dedicated human support with a 5-out-of-5 rating from 90% of users.
  • Toast IQ Grow introduces an SEO Agent (Beta) to improve online discoverability, a Reviews Agent to automate guest feedback collection, & an Offers Agent (Beta) to create personalized promotions.
  • Operators using the Reviews Agent reported a 39% increase in total Google reviews & a 41% increase in 5-star reviews within 10 weeks of adoption.
  • Additional beta agents available through the Test Kitchen include a Menu Agent for content optimization, an Answering Agent for phone interactions, & Configurable Agents for custom task automation.
  • Toast Web, the AI assistant, & handheld terminals are now available in Spanish, Simplified Chinese, & Québec French to support multilingual teams.
  • The platform launches Toast Fuel to unify fuel operations & payments for convenience stores, alongside Toast Tables enhancements like Seamless Checkout & Ticketing.
  • 86% of restaurant operators surveyed are currently experimenting with AI, & 92% of Toast employees report the platform positively influences their work happiness.