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New Vertex Research Highlights Rising Revenue Risk from IT, Tax, and Finance Misalignment

VERX
  • Vertex Inc. released 2026 global research revealing that misalignment between IT, Tax, and Finance teams is creating compliance barriers & risking revenue.
  • The study surveyed 1,050 senior leaders across the U.S., UK, Europe, & other regions to assess collaboration gaps amid accelerating regulatory demands.
  • Only 12% of organizations have achieved full tax technology integration despite 94% expecting stronger cross-department collaboration.
  • 26% of businesses use AI-assisted integration monitoring, often before establishing necessary governance models.
  • 31% of respondents link poor collaboration to data issues, wasted investment, or weak returns on tax technology initiatives.
  • Tax teams are consulted on technology decisions only 37% of the time compared to 52% for IT & 49% for Finance.
  • Only 37% of organizations report high confidence in the quality of their master data.
  • Regional data shows 77% of U.S. organizations express high concern regarding transaction volume, data complexity, & digital transformation pace.
  • UK businesses report 26% wasted spend & 29% fragmented systems due to misalignment.
  • DACH regions face the most structural challenges with a 35-point gap in IT vs. Tax involvement, leading to 38% citing wasted spend & 38% fragmented systems.
  • Experts warn that without aligned ownership & decision-making, real-time compliance mandates & ERP modernization efforts will amplify business risks.
  • Effective tax compliance requires early collaboration, clear roles, shared success measures, & updated governance across IT, Tax, & Finance.
  • The research was commissioned by Vertex & conducted by Censuswide in January 2026.