PR Newswire·Nov 9, 2026, 8:55 AM ET

Ontario's Workplace Safety and Insurance Board Cuts Employer Registration Time from Days to Minutes with Guidewire

WSIB transformed its employer registration process to take under 10 minutes, down from 8 to 10 business days.
The modernization was enabled by Guidewire Jutro Digital Platform with Accenture as the implementation partner.
Approximately 90 percent of Ontario employers now complete registration in a single online session with instant decisions.
Automation handles routine cases, allowing staff to focus on complex exceptions requiring human judgment.
The initiative achieved a 100 percent Customer Satisfaction (CSAT) score post-launch.
The new digital infrastructure establishes a foundation for future AI-driven service capabilities.
WSIB registers roughly 30,000 new employers annually, with this project reducing paper-based steps & manual reviews.
This milestone builds on a long-term partnership between WSIB & Accenture that began in 2019.