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Ooma Named Top VoIP Provider by IT Professionals in 2026 Spiceworks Voice of IT Survey

  • Ooma, Inc. was named the top standalone VoIP provider in the 2026 Spiceworks Voice of IT survey based on feedback from 236 IT professionals.
  • The survey evaluated six providers with sufficient responses: Ooma, Sangoma, Zoom, 3CX, RingCentral, & Mitel, assessing factors such as call quality, reliability, security, scalability, cost transparency, & AI features.
  • Spiceworks concluded that Ooma has a clear claim to the top spot & recommended starting VoIP decision-making with the provider.
  • Rich Brown of Spiceworks stated that Ooma stood out among standalone VoIP providers evaluated this year.
  • Jim Gustke, Ooma's senior vice president of marketing, emphasized the significance of the endorsement from IT professionals for businesses lacking dedicated IT resources.
  • Ooma Office provides voice, video, messaging, & advanced features designed for collaboration without requiring a large IT staff.
  • The 2026 survey originally considered 21 VoIP providers before narrowing down to the six with enough data for published results.
  • Ooma, founded in 2003 & listed on the NYSE, serves over 1.2 million users with solutions including Ooma Office, Ooma AirDial, Ooma 2600Hz, & Ooma Telo.