PR Newswire·Sep 24, 2026, 10:00 AM ET

Provident Bank Goes Live with MANTL Business and Retail Account Opening Across its 135-Branch Network

Provident Bank, a $25.66 billion institution, has gone live with MANTL Business & Retail Account Opening across its 135-branch network in New Jersey, New York, & Pennsylvania.
More than 800 team members at the bank now use the unified MANTL platform to open accounts both online & in-branch, replacing separate legacy systems.
The integration supports diverse account types including minor accounts, IRAs, fiduciary accounts, trust accounts, estate accounts, & escrow accounts.
Scott Hurlbert, Senior Vice President of Digital Channels at Provident Bank, stated the unified platform creates a competitive advantage while simplifying workflows for customers & staff.
The implementation focused on change management & training, refining existing processes rather than replicating legacy workflows to improve efficiency.
Benjamin Conant, Chief Product Officer at Alkami Technology, noted the launch equips team members to build stronger customer relationships by reducing administrative complexity.
Provident Bank completed the MANTL deployment alongside a core system conversion, highlighting a dual commitment to modernizing technology & customer experience.
In-branch account opening became MANTL's highest-volume growth channel in 2026, reaching nearly 90,000 booked applications in a single month.
Founded in 1839, Provident Bank operates as a wholly owned subsidiary of Provident Financial Services, Inc. (NYSE: PFS).