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SBC Medical Announces Full-Scale Rollout of Aesthetic Healthcare-Focused Interpretation App "Talk Bridge" Across All Shonan Beauty Clinic Locations

  • SBC Medical Group Holdings announced a comprehensive initiative to enhance English-speaking customer support at Shonan Beauty Clinic through four simultaneous measures.
  • The initiative includes the full rollout of "Talk Bridge," a proprietary aesthetic healthcare interpretation application designed to address language barriers across all clinic locations.
  • An in-house interpretation center launched in February 2025 has added English-language support to its existing Chinese-language services, with capacity expected to grow from 300 to over 800 sessions monthly.
  • A new "Global Beauty Advisor (GBA)" role was established to serve customers in Japanese, Chinese, and English, creating a scalable talent platform for expansion into the US and Southeast Asia.
  • The company overhauled its English digital marketing infrastructure, featuring a redesigned official website with streamlined booking pathways launched at the end of 2025.
  • An official English-language Instagram account launched in March 2026 to build trust before visits and integrate direct booking pathways from the profile.
  • The global medical tourism market is projected to reach approximately USD 250 billion by 2034 with a CAGR of 23.31%, positioning Japan as a leading international destination.
  • Inbound customer volume at SBC Medical's clinic network has risen significantly, driven by increased demand from English-speaking markets in North America and Europe.
  • Inbound customers typically receive multiple treatments per visit and frequently exceed the average spending of domestic customers.
  • SBC Medical Group Holdings was listed on Nasdaq in September 2024 and included in the Russell 3000 Index in June 2025.