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ServiceNow Brings Agentic Monitoring to Every Control in the Enterprise at Machine Speed

  • ServiceNow announces agentic capabilities for continuous control monitoring within its Integrated Risk Management (IRM) platform
  • AI agents now configure compliance checks, interpret results, and automatically remediate failed controls across cloud, container, identity, SaaS, and on-premises systems
  • The solution extends monitoring beyond the ServiceNow AI Platform to include over 100 out-of-the-box integrations with third-party tools
  • Control orchestration maps controls to enforcement tools in a single view while the Compliance Graph connects signals to identify actual risks
  • Unified control mapping allows a single control test to satisfy requirements across multiple frameworks such as SOX, PCI-DSS, ISO 27001, HIPAA, and the EU AI Act
  • The system serves all three lines of defense by enabling business units to self-monitor, risk teams to act on failures in existing workflows, and internal audit to access complete evidence sets
  • Evidence flows into a central layer continuously to provide real-time, audit-ready proof that controls are functioning
  • General availability for Agentic AI for Continuous Controls Monitoring is expected in Q1 2027