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Southwest Named Top Site for Overall Customer Experience Among Airlines and OTAs, Keynote Study Reveals

SAN MATEO, Calif.--(BUSINESS WIRE)--Keynote® (NASDAQ: KEYN), the global leader in Internet and mobile cloud testing and monitoring, today announced the results of a new study examining the business effectiveness of US air travel booking websites. In the latest Keynote study of air travel websites, Southwest.com took first place for Overall Customer Experience, while US Airways scored highest for Responsiveness (Speed) and JetBlue took first for Reliability. The entire study is available for immediate purchase. To request more information please visit: http://bit.ly/2013airtravel.